[OFFICIAL – Samsung Malaysia Responded] Samsung Reportedly Planning Global Recall for Samsung Galaxy Note 7

The South Korea’s giant company, Samsung Electronic is planning to have a global recall amid reports of the handset’s battery exploding, according to South Korea’s Yonhap News Agency.

The Samsung official told Yonhap News that batteries in some of the devices have exploded and the word “unprecedented” recall was imminent comes a day after Reuters reported that Samsung will delay shipments of the Galaxy Note 7 to do further quality tests.

“The most important thing is the safety to our customers and we don’t want to disappoint our loyal customers” said the official, who spoke on the condition of anonymity.

For now, no words from Samsung Malaysia on the recall or announcement of the official launch that delayed.


Samsung Malaysia has released statement acknowledge the affected batteries on their latest Samsung Galaxy Note 7 and Samsung has stopped sales of the Galaxy Note 7. For those who already purchased the Galaxy Note 7, Samsung will voluntary replace with a new one over the coming weeks.

You may contact Samsung Malaysia Careline at 1800 88 7799 for further enquiries about your current Galaxy Note 7 device before replacement takes place.

Via: Engadget, Source: Yonhap News Agency, Samsung Electronic

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