HONOR is redefining after-sales service with the launch of a first-in-industry, user-centric service policy for its latest foldable phone, the HONOR Magic V5. This flagship device is the only foldable in Malaysia to offer such a comprehensive care package, including Worry-Free 1-Year Crack Protection and a 2-Year Quality Assurance plan.
As foldable phones rise in popularity, consumer hesitation often stems from the high cost of screen repairs, averaging RM2,600 for inner screens and RM600 for outer ones. HONOR directly addresses these concerns, offering free repairs for manufacturer defects within two years and one complimentary screen replacement (inner and outer) within the first year for accidental damage, subject to just a RM60 labor fee.
To reduce repair wait times, HONOR operates 14 service centers nationwide equipped for on-site foldable screen repairs, ensuring minimal downtime for users. Complementing the service policy is the Magic V5’s reinforced structural durability, featuring a triple-layer screen protection system including an alumina anti-scratch layer, aerospace-grade support layer, and a shock-absorbing fluid core—delivering significant improvements in drop and scratch resistance.
The HONOR Magic V5 is available in Dawn Gold, Ivory White, Silk Brown, and Black, with 16GB RAM and 512GB storage. Pre-orders are open until 24th July 2025, with buyers receiving exclusive gifts worth RM3,497, including a Harman Kardon Onyx Studio 9 speaker and the premium after-sales care package.
Learn more at www.honor.com/my.
Do check out my review of the HONOR Magic V5